HersCouture Shipping Policy

Last updated: July 28, 2026

We want delivery expectations and shipping charges to be clear before you order.

Free standard shipping

HersCouture offers free standard shipping to the United States, Canada, Australia, and Mexico on orders with a merchandise subtotal of $99 USD or more after discounts and before taxes. The qualifying option appears automatically at checkout. Free shipping does not apply to expedited delivery or an order whose post-discount merchandise subtotal is below $99.

Shipping charges

• Standard Shipping: $9.99 USD for orders below $99 after discounts.
• Expedited Shipping: $19.99 USD where available.

The available shipping option and final charge shown at checkout apply to your order.

Order processing

We aim to process orders within 1-2 business days after payment is confirmed. Processing time is separate from transit time. Orders placed on weekends or holidays begin processing on the next business day.

Estimated delivery after dispatch

• U.S. Standard: typically 10-15 business days.
• U.S. Expedited: where available, typically 7-10 business days.
• Canada, Australia, and Mexico: delivery times vary by destination and the estimate displayed at checkout applies.

Delivery dates are estimates, not guarantees. Carrier delays, severe weather, holidays, customs review, remote-area delivery, or an incomplete address can extend delivery time.

Order tracking

When tracking is available, we will email the tracking details after your order ships. Tracking events can take additional time to appear after the carrier receives the parcel.

Address changes

Please check your shipping address before placing the order. Contact us as soon as possible if a correction is needed. We cannot guarantee changes after an order has entered processing or shipped.

Customs and import charges

International orders may be subject to customs review, duties, taxes, or other import charges assessed by the destination country. These charges are not included in our shipping rates unless checkout expressly states otherwise, and the recipient is responsible for any amount assessed by local authorities.

Late, lost, or damaged parcels

If tracking has not updated for an extended period, or your parcel arrives damaged, contact us with your order number and supporting photos where relevant. We will review the shipment information and help determine the appropriate next step.

Contact

For shipping questions, contact HersCouture through the contact details listed on our website and include your order number when available.