Contact HersCouture

Our customer support team can assist with orders, tracking, returns, product information, sizing guidance, damaged or incorrect items, and website or payment questions.

Email

supportherscouture@gmail.com

Support hours

Monday–Friday, 9:00 AM–6:00 PM CST, excluding public holidays.

Response time

We normally respond within 1–2 business days. Messages sent on weekends, public holidays, or during peak periods may take longer.

Information to include

For order-related questions, include your order number, the email address used at checkout, and a short description of the issue. For damaged or incorrect items, include clear photos of the item and packaging.

Returns and shipping

Please review our Shipping Policy and Returns & Refund Policy for eligibility, timeframes, and instructions. Contact us before sending any return so we can provide the correct return address and next steps.

HersCouture is an online occasionwear retailer. Customer support is provided electronically through the contact details above.